Points & Rewards
- Why did the way I earn points change?
- What if walking isn't an option for me?
- Do I get points if I only finish some of the walks or conversations?
- Can I type instead of speaking out loud to LoreBot?
- Do I have to talk with LoreBot while I am walking?
- When does a LoreBot conversation count toward my points?
- What makes a walk count toward my points?
- Can one long walk count as several walks?
- What if I cannot bypass the PIN screen at checkout?
- How long can I use the funds on my Lore Rewards Card?
- What should I do if the checkout terminal asks for a PIN?
- Why is the terminal asking for a PIN?
- Should I select "Debit" or "Credit" at checkout?
- Is the Lore Rewards Card a debit card?
- When can I earn more points?
- Where did Explorations go?
- Why did my rewards card stop working?
- Where can I see my Rewards Card balance and transactions?
- Why was my card transaction declined?
- After I redeem my points for money on a Rewards Card, how long before I can use them?
- How do I activate my Rewards Card?
- How do I get my Rewards Card and how long will it take to set up?
- Why are there restrictions on my Rewards Card? Where can I use it?
- What happens to my current Rewards Card if it is administered by Benepass?
- Why was my card transaction declined?
- Where can I see my Rewards Card balance and transactions?
- How do I activate my Rewards Card?
- After I redeem my points for money on a Rewards Card, how long before I can use them?
- Why do I need to enter my date of birth to order a Rewards Card?
- How do I get my Rewards Card and how long will it take to set up?