Anyone can create a Lore account and use LoreBot; unverified accounts have limits (including a daily cap on LoreBot messages) until you verify. To check if you are eligible to get verified and unlock rewards redemption, the Lore community, and full LoreBot messaging, please read the disclaimer on the Lore email, letter, or postcard you received and confirm that you meet the requirements. You can also try to verify your eligibility directly in the Lore App on the 'Rewards' page.